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PACT ACT Q&A

We know you have questions: we have answers. There is a lot of uncertainty right now about the future of the vape industry. Here at eJuice Direct, we are proud to be a trusted resource of reliable, up-to-date information that directly impacts your shopping experience.

PACT ACT Timeline

2015

The U.S. Food and Drug Administration (FDA) holds three workshops detailing the physical characteristics that define a vaporizer, concerns about individual health, and public health concerns. Later in the year, the FDA proposes a rule titled “Clarification of When Products Made or Derived From Tobacco Are Regulated as Drugs, Devices, or Combination Products,” which would become, alongside the workshop decisions, the foundation for vape legislation in the future. In November, the FDA states that companies may sell vape products within the country, but the FDA does not approve them. The Consumer Advocates for Smoke-free Alternatives Association (CASAA) publishes a new website promoting harm reduction and showcasing their demographic’s success stories.

2016

A coalition of advocacy groups publishes a letter to Congress opposing the FDA’s regulations, calling them “absurd.” There was no response. In March of 2016, the Department of Transportation banned e-cigarettes on planes. Two months later, the FDA issued a press release with their intentions to regulate vape products as they would all tobacco products, focusing on keeping these products away from minors. Many vape companies file formal complaints in federal courts against the FDA’s ruling, and seventeen senators send their thoughts to the FDA as well, but they still wouldn’t budge. In September, the FDA issues warnings to companies selling tobacco products regarding sales to minors.

2017

Data on youth use of tobacco products is on the rise this year, leading to FDA and other anti-vaping associations to call for harsher regulations and laws. In December, the Center for Disease Control (CDC) published a report outlining the individual state laws regarding vape products and vaping in public spaces. The doctors behind this statement discuss the potential harm of tobacco products while ignoring the harm reduction of vape products.

2018

The National Youth Tobacco Survey (NYTS) publishes data detailing the rise of vaping among minors. The National Center for Health Statistics issues a data brief regarding the use of vape products in adults, concluding that most current vape users cite vaping as their preferred smoking cessation method. They estimate that 1.8 million Americans use vape devices and that this is a public health concern. Interestingly, they also conclude that vape usage frequency directly correlates to age and income, and this finding will lead to even more research into the vape industry and demographic.

2019

The U.S. federal government states that they plan to introduce a flavor ban on all nicotine products to make these devices less desirable for minors, directly responding to hundreds of deaths from counterfeit products. The public reacts negatively to specifically Juul products, claiming they target minors, and the company voluntarily stops shipment of flavored pods to their retail stores. Despite the industry’s negativity, smoking among adults has been declining for years, making an excellent case for vaping as smoking cessation.

2020

New York University issues a statement claiming that the teen vaping crisis is blown out of proportion, citing reliable data that proves most teens do not vape. The team of research assistants behind this claim that the FDA and CDC ignore the holes in statistics, including frequency of vaping and incontestable potential harm that can come from vaping. Many others latched onto this gap in their argument after the release of data from the Minnesota State Health Department’s Public Health Laboratory; researchers found that the additive vitamin E, found in counterfeit vapes, was the culprit the lung injury young people had faced in the year prior. The CDC then issues a statement claiming that “some vape juice(s)” contain harmful chemicals, leaving their report vague enough to spread panic without stating if these chemicals exist in regulated or non-regulated e-juice.

2021

Congress passes the PACT Act, an amendment regarding all vaping products; it states that they will be more harshly regulated and can no longer ship to consumers through federal mail. By combating illegal sales and tax evasion in the industry, this law now subjects e-Liquid manufacturers to higher taxes and tighter regulations than ever before, including monthly forms filed to the government with the name, address, and products purchased of every vape sale. This anti-vaping campaign quickly spreads to USPS and other mail carriers, credit card companies, and others, many of whom announced that they might no longer support vape companies.

3/26/21 11:59PM

Last day for ordering via USPS with no additional adult signature required or taxes applied to your order.

**Please note that any order that physically ships past 3/27/21 will have adult signature required for shipping at no additional charge.

3/27/21 12:00AM

THE PACT ACT TAKES EFFECT

**USPS WILL STILL ALLOW VAPOR PRODUCTS TO BE SHIPPED

ALL ORDERS PLACED VIA THE SITE REQUIRE:

-Adult Signature Required, additional $7 added to each order

-Additional excise tax based on your shipping location

-Customer purchase information will be shared with the state for record.

4/1/21 - 4/24/21

Alternative shipping options will become available to allow customers to receive your orders via delivery after 4/27/21.
More information will be shared when available.

4/25/21

Tentative date for order cut off via USPS.
In order to process as many orders prior to the shipping deadline for USPS shipping.
Alternative shipping options will be available to allow customers to receive orders via online ordering after 4/27/21.
More information will be shared when available.

4/27/21 12:00AM

USPS NO LONGER WILL BE AN OPTION FOR SHIPPING VAPOR PRODUCTS

4/28/21 & BEYOND

We look forward to continuing to offer the best selection of vapor products and devices through Xparcel, a revolutionary new shipping service. Please read our Shipping Policy for more details.

WHAT DOES THE PACT ACT MEAN FOR YOU

Thank you for stopping by and for being a member of the eJuice Direct community. With so many tumultuous changes in the vape industry over the past few years, it can be challenging to find the most accurate and up-to-date information that affects you directly.

To quickly recap: US Congress passed the Prevent All Cigarette Trafficking (“PACT”) Act at the end of 2020. The PACT Act contains a rule classifying vapor products as tobacco products, subjecting e-Liquid, hardware, and other vape products to the same shipping rules as cigarettes and other analogous products.

This means that starting March 26, 2021, all deliveries of vape products will require an adult signature. eJuice Direct says #No2Minors, and this additional step is for everyone’s safety. For each delivery, the recipient, or a 21+ adult who lives at their address, must show a valid photo ID to the carrier and sign for the package. This is to ensure the package does not fall into the hands of someone underage.

What Does This Mean For eJuice Direct?

First and foremost, we want to reassure you that we are not going anywhere. When eJuice Direct began shipping e-Liquid in 2015, we committed ourselves to provide our customers with top-quality products and services at competitive prices. We have always done our best to exceed those goals.

As regulations continue to evolve, we as a company will continue to achieve these goals while ensuring our operations remain within the federal guidelines for compliance. Unfortunately, this does mean there will be some changes to our shipping policies by these new regulations.

Between now and April 26, not much will change; we will continue to fully restock products and ship through USPS exclusively.

After April 26, you’ll need to prepare yourself for some significant shipping changes:

  1. USPS plans to no longer ship vape products after April 27, 2021.
  2. If you are outside the continental U.S., eJuice Direct will no longer be able to ship to you through any carrier as of April 27.
  3. Shipping prices are going to change and will increase. New taxes will also be applied to every order, but these will vary by your location as they are on a state and municipality level.
  4. Starting March 26th, 2021, USPS is requiring an adult signature for all deliveries of vape products. This means that you or an adult aged 21+ who lives at your address will need to show a valid photo ID to the mail carrier and sign for the packages. This will add a $7 fee onto every order. Please read our full statement to learn more about your delivery options.
  5. At this time, we are working on solutions to continue to serve you, and we will let you know when an option is available.

As more details become available after April 27, 2021, we will make sure to keep you updated in a timely manner.

PACT ACT SHIPPING Q&A

This type of shipping is the only way USPS will ship vape products as of March 26th, 2021. The USPS definition of vape products includes vape juice, disposables, vape devices, and all hardware parts. This means that an adult aged 21+ who lives at your address will be required to show a valid photo ID to the mail carrier and sign for your package to receive it. This additional step will add a $7 fee onto every order. Considering that this $7 fee applies whether you buy two bottles or twenty, we highly recommend you shop our bulk discount deals such as Pack of the Week and Mix & Match, making your savings twofold. Our deals are designed to help you save money, and placing a larger purchase means fewer orders over time, helping you save even more.

Luckily, USPS has a few options for you if you won’t be home to sign for your packages. You can open a P.O. Box at your local USPS location, and the mail carrier will leave a slip in your box so you can retrieve your package from a clerk after showing your ID and signing. Alternatively, you can request that USPS deliver your package to a pickup location, where you can follow the same steps to get your package. If you have a restrictive scheduled, by buying in bulk, you can stock up in fewer shipments and reduce the extra steps needed.

To make it easy for you, our one ship fee of $14 includes the USPS $7 fee for Adult Signature Required Delivery and the base shipping cost.

If you would like to cancel your order, please send an email to [email protected] with your name, order number, and purchase date and expect a response in within 24 hours. Please be sure to check your spam folder if you have not seen a response, as emails from our Customer Service department are frequently filtered.

Yes. With the new regulations related to the PACT Act, you will likely see an increase in taxes applied to your order. These taxes will depend on your shipping address because they are on a state and municipality level, and our system is set up to calculate these taxes for you. We will continue to update you with more information when it becomes available.

Don’t worry! If no adult is home to sign for your package, your USPS carrier will leave a slip on your door with instructions for delivery options including redelivery (meaning they will try again the following mail day) and pickup locations.

We are working with manufacturers to restock products as quickly as possible. Due to a combination of PMTA and shipping regulation requirements, individual manufacturers may discontinue some or all of their products. We will continue to bring you top-quality products at competitive prices, but you may see some inventory changes over the next few months.

If these rules and regulations are upsetting to you, we encourage you to contact your local representative. To learn more about how you can get in touch please visit house.gov.

Unfortunately, eJuice Direct will no longer continue to ship outside the continental U.S.

There’s never a boring day at eJuice Direct! Luckily, the hardships we all have faced in navigating these new laws and regulations seem to be at an end. With Xparcel shipping in place, we can finally deliver vape products to our community across the nation, and more vapers will be included soon as Xparcel expands their services.

We cannot speak to what will change in the future, but when things change again, we will announce it here, on social media, and in our email newsletter. Be sure to sign up for the EJD Email Newsletter and follow us @ejuicedirect on Facebook, Instagram, and Twitter for continued updates.

Thank you for being the best part of eJuice Direct!

In order to remain competitive in the vape industry and compliant with the PACT Act, eJuice Direct has added Xparcel as a shipping option. Xparcel delivers to many zip codes across the country, but some zip codes may not be included yet as their services are still growing. The adult signature requirement and related $7 fee will remain the same, and that fee includes the $12 shipping cost you will see on your order. Orders are now subject to weight requirements, and packages are limited to a maximum of ten pounds. Your location may affect the cost of your order due to local and state taxes and surcharges. Thank you for supporting eJuice Direct, and don’t forget to use code FREESHIP100 on orders over $100 for free shipping!

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